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UnitedHealthcare Community Plan of Kentucky

Medicaid

Our plan offers a range of physical and behavioral health benefits. View the benefits below to see all that it offers. It's for people who meet income requirements and are eligible for Kentucky Medicaid. We serve pregnant women, children and young adults to age 21, families and adults.

  • UnitedHealthcare Community Plan of Kentucky Steps to Enroll
  • Kitaen ti pannakakualipikar (aglukat iti modal a window)

Dagiti Benepisio ken Paset ti Plano

Taripato para ti Nakaradkad ken Agsakit

Get the assistance you and your family need to stay healthy, to get better if you are injured or sick or — simply achieve your potential. Some member benefits include:

  • Pannakaospital. Awan pulos ti bayadam para iti taripato ti ospital.
  • Lab ken X-rays. Dagiti eksamen ti lab, x-rays ken diagnostic imaging ket masakupan.
  • Dagiti Serbisio a Terapiya Dagiti terapiya a panagbisita tapno matulonganka nga umimbag wenno mangtun-oy iti potensialmo.
  • Nurse Hotline. Makitungtong iti rehistrado a nars 24/7.
  • Dagiti Panagbisita ti Nakaradkad. Annual checkups and screenings to help keep you and your family healthy.
  • Shots and Vaccines. Routine shots to help protect against illness.
  • No Copays. You pay nothing for doctor visits or prescriptions.
  • Dagiti Virtual a Panagbisita. Makikonektar iti live a doktor babaen iti smart phone wenno kompiuter para kadagiti saan nga emerhensia a panagbisita.

Behavioral health care includes mental health (your emotional, psychological, and social well-being) and substance (alcohol and drugs) use disorder treatment and rehabilitation services. All members have access to services to help with mental health issues like depression or anxiety, or to help with alcohol or other substance use disorders.

Talk to your PCP today about any health or behavioral health problems you have. Your PCP will refer you to a behavioral health provider with UnitedHealthcare Community Plan. They can refer you to specialists, and other facilities, such as hospitals and substance abuse and treatment services.

There are some treatments and services that need preapproval before you can get them. To learn more, talk to your doctor.

Agbirok iti Tagaipaay iti Serbisio iti Salun-at ti Kababalin

Required care is 100% covered. If you need behavioral health care, your PCP and UnitedHealthcare Community Plan can help coordinate your care.

Sakupen mi:

Dagiti Serbisyo para ti Salun-at ti Kababalin
(Behavior Health Services):

  • Services to help figure out if you have a mental health need (diagnostic assessment services)
  • Terapiya ti indibidual, grupo ken pamilia
  • Mobile crisis management services
  • Facility-based crisis programs
  • Dagiti serbisio nga espesialidad iti salun-at ti kababalin para kadagiti ubbing nga addaan iti autismo
  • Dagiti serbisio iti pasiente iti ruar ti ospital iti salun-at ti kababalin
  • Outpatient behavioral health emergency room services
  • Dagiti serbisio iti pasiente iti uneg ti ospital iti salun-at ti kababalin
  • Research-based intensive behavioral health treatment
  • Partial hospitalization
  • Other Supportive Services such as: Peer Supports, Comprehensive Community Supports and Targeted Case Management

Dagiti Serbisio iti Diperensia iti Panagusar iti Substansia

  • Outpatient opioid treatment
  • Outpatient withdrawal management
  • Non-hospital medical withdrawal management
  • Alcohol and substance use disorder treatment center withdrawal management crisis stabilization
  • Peer Support Services and Targeted Case Management

Additional health resources can be found at liveandworkwell.com or call the Substance Use Disorder Helpline toll-free at 1-855-780-5955. Birukem ti balanse, suporta ken taripato a kasapulam tapno makapagbiagka iti mabalin a kasalun-atan a biag.

If you believe you need access to more intensive behavioral health services that UnitedHealthcare Community Plan of Kentucky does not provide, talk with your PCP or call Member Services  1-866-293-1796.

Member Handbook (English) | Member Handbook Addendum (English)

Member Handbook (Español) - Member Handbook Addendum (Español)

Kasano nu addaanak iti krisis iti salun-at ti kababalin?

You are always covered for a behavioral health emergency. Ti kayat a saoen ti emerhensia ket ti kondision iti salun-at ti kababalin a bigla a rumsua, ket makapatay, ket nasakit, wenno dadduma pay a nakaro a sintomas a saan a makaurayen a maagasan. You may have a mental health, drug, or alcohol use emergency.

Dagiti emerhensia a serbisio ket masakup uray sadinoman iti Estados Unidos. If you think you have a life threatening emergency, call 911 or go to the nearest hospital location where emergency providers can help you.

Apagisu, maidawat a tawagannakami nga iyurnos ti pasurnad a taripato iti salun-at ti kababalin kalpasan ti emerhensia.

A mental health crisis is a moment when someone's behavior can put themselves or others in danger, especially if they do not get help, such as:

  • Agpangpangta wenno agibagbaga maipapan iti panagdangran wenno panagpatay iti bukodda
  • Makarikrikna iti kinaawan iti namnama
  • Makarikrikna iti nalaus a pungtot wenno saan a makontrol a pungtot
  • Makarikrikna iti pannakakubong, a kasla awanen panagruaranna
  • Agar-aramid kadagiti napeggad a kababalin
  • Makarikrikna iti pannakaringgor, madanagan, wenno saan a makaturog
  • Ad-adda ti panagusar iti arak wenno droga
  • Sumin-sina kadagiti gagayyem ken pamilia
  • Makapadpadas iti nakaro a panagbaliw ti karirikna
  • Awanen ti makitana a rason tapno agbiag

Dagiti Serbisio iti Krisis:
Nu ipaagrupmo nga addaanka iti emerhensia, uray sadino ti ayanmo, tawagam ti 911 wenno mapanka iti kaasitgan a lokasion ti ospital a matulongannaka dagiti tagaipaay iti serbisio iti emerhensia. Apaman a mabalinen, tawagam ti doktormo wenno ti mangipapaay ti serbisio iti salun-at ti ugali tapno urnosen ti maipasaruno a panangtaripato kalpasan ti emergency.

If you are experiencing a mental health crisis, call the Behavioral Health Crisis line at 1-855-789-1977

Adda ditoy dagiti kanayonan a Kontak kadagiti Serbisio iti Salun-at ti Kababalin ken Panagballaet iti Krisis:

For a State Crisis Lines directory, visit: http://dbhdid.ky.gov/crisisnos.aspx

KY HELP Statewide Call Center: 1-833-859-4357 or text HOPE to 96714
toll-free line providing personalized, compassionate assistance and resources for Kentuckians seeking help for a substance use disorder and offering support to their families

Link ti Baro ken Balasang: 1-866-833-6546
Online: http://www.866teenlink.org

Pananglapped iti Panagpakamatay: 1-800-273-8255
Dagiti Agus-usar iti TTY: 1-800-799-4TTY (4889)
Online: http://www.suicidepreventionlifeline.org

Kentucky 988 Suicide and Crisis Lifeline: Call 988 or text 988 on your device
Online: Call 988 | KY Suicide, Mental Health, & Substance Abuse Lifeline or https://988.ky.gov
SAMHSA
Online: www.samhsa.gov/find-help/988

  • Find information on 988, order 988 materials, or download social media shareables

Additional health resources can be found here. Birukem ti balanse, suporta ken taripato a kasapulam tapno makapagbiagka iti mabalin a kasalun-atan a biag.

Member Handbook (English) 

Member Handbook (Español) 

Medicaid coverage in Kentucky is extended to 12 months after postpartum delivery for eligible pregnant individuals.   
Awan ti napatpateg ngem nu di ti salun-at ken karadkadyo nga agina. Dayta ti rason a karaman kadagiti benepisio ti planomi ti:
  • Panagpili ti Paganakan. Pick from a large network of hospitals across Kentucky.
  • Panagpili ti Doktor. Agbirok iti doktor wenno OB/GYN a mapagtalkam iti uneg ti network-mi.
  • Dagiti Umuna a Nasalun-at nga Addang®. Extra support to help you and your baby stay healthy with additional reward opportunities.
  • Dagiti Panagbisita Bayat ti Panagsikog. Taripato kenka sakbay a maiyanak ti maladagam.
  • Dagiti Serbisio a Panangimaton iti Taripato. For high-risk pregnancies during pregnancy and for two months after delivery.
  • Wellhop for Mom & Baby. Connect with a community of moms. Get support and information as you welcome your baby.
  • 14 home delivered meals after delivery.
  • Doula Services for Pregnant Members.
  • Members who attend their 6-week Post-Partum appointment are eligible for a case of 200 diapers
  • Free car seats. Members can receive a car seat when completing their postpartum appointments.

Nu addaanka iti angkit, diabetis wenno sabali pay a kondision ti salun-at, makanamnamaka kadakami. Our plan makes sure you get the care and services you need. Dagiti benepisyo ket kairamanan ti:

  • Asthma and COPD Care. Exams, testing and supplies are covered.
  • Diabetes Support. Medicine, needles and more for managing diabetes. 14 home-delivered meals post discharge from the hospital for diabetic or prediabetic members.
  • Kidney Disease Care. Dialysis, medicine and treatments are covered.
  • Salun-at ti Panunot. Testing, medication and treatments are covered.
  • Personal Care Services. If you qualify, get personal help with activities of daily living for individuals with disabilities and ongoing health conditions.
  • Remote patient monitoring. Customized solution using integrated monitoring devices to quickly and easily track biometrics, interventions and custom self-trending reporting for qualified individuals with qualifying conditions.
  • Kidney Resource Solutions. Disease management for program chronic kidney disease stages 4 and 5 and End Stage Renal Disease to delay disease
  • Cancer Support Program. Telephonic and digital case management for both high and low risk member with ANY active cancer diagnosis

Siguradoen nga iti panagkitam ken panagdengngeg mo ket nasayaat da. Dagiti benepisyo ket kairamanan ti:

  • Hearing. Hearing services, including hearing aids for enrollees
  • Vision. 
    • Services provided by ophthalmologists and optometrists, including routine eye exams and medically necessary lenses
    • Specialist referrals for eye diseases 
Enrollees younger than 21 are covered for the following:
  • Preventive care: 2 cleanings every 12 months, fluoride treatments and sealants
  • Medically necessary exams and x-rays
  • Medically necessary dental treatment (fillings, oral surgery, gum treatment, root canals, orthodontics)
Enrollees 21 and older are covered for the following:
  • Preventive care: 2 cleaning every 12 months
  • Medically necessary exams and x-rays
  • Medically necessary dental treatments (fillings, oral surgery, gum treatment, root canals, dentures, partials)

Get the medical care and equipment you or a family member needs to recover or live at home. For qualifying individuals with disabilities and ongoing health conditions, benefits include:

  • Makinarya ken dagiti Suplay. In-home medical and safety equipment may be available.
  • Home Health Care. Medical and personal care at home, if needed.

Mabalin a narigat ti bukbukod a panangimaton iti taripato ti salun-atmo, nangruna nu aggigiddan a sangsangoem ti adu a parikut iti salun-at. Nu masapulmo ti kanayonan a suporta tapno maalam ken agtalinaedka a nasalun-at, makatulongkami. You may have a Care Manager on your health care team. A Care Manager is a specially trained health care worker who works with you and your doctors to make sure you get the right care when and where you need it.

Your Care Manager can:

  • Coordinate your appointments and help arrange for transportation to and from your doctor
  • Support you in reaching your goals to better manage your ongoing health conditions
  • Answer questions about what your medicines do and how to take them
  • Follow up with your doctors or specialists about your care
  • Connect you to helpful resources in your community
  • Help you continue to receive the care you need if you switch health plans or doctors

UnitedHealthcare Community Plan of Kentucky can also connect to you to a Care Manager who has special training in supporting:

  • People who need access to services like care at home may be available
  • Pregnant women with certain health issues (like diabetes) or other concerns (like wanting help to quit smoking)
  • Children from birth to age 5 who may live in stressful situations or have certain health conditions or disabilities

At times, a member of your Primary Care Provider’s (PCP’s) team will be your Care Manager. To learn more about our how you get can extra support to manage your health, talk to your PCP or call Member Services.

View Advance Directives

Adults English | Español
Children English | Español

Mangala kadagiti kanayonan a benepisio ken suporta. Makanamnamaka iti:

  • Dagiti Nasalun-at a Gunggona. Dagiti magun-od a gunggona iti panangkumpleto kadagiti napateg a panglapped iti sakit a serbisio.
  • Edukasion iti Salun-at. Libre a panagisuro tapno matulonganka a mapasayaat ti salun-atmo.
  • Tulong iti Lengguahe. Kumonektar iti tagaipatarus babaen kadagiti Serbisio iti Miembro.
  • Programs for Kids and Teens. Free Boys & Girls Club memberships.
  • Quitting Tobacco. Coaches and supplies to help you quit using tobacco.
  • Acupuncture. Receive 30 acupuncture visits per year.

Contact Member Services to learn about extra benefits.

Suporta iti Angkit ken COPD

Individual care to help control your asthma or COPD.

You may qualify for care management services if you have asthma or COPD. Including respiratory equipment and supplies.

Ti Panagpili ti Doktor

You will have a primary care physician (PCP) who will be your main doctor. Your PCP is the person you should see for most of your care. Kairamanan daytoy dagiti tsek-up, panagagas, panagbakuna, saan a nakaro a pannakadunor ken dagiti pakaseknan iti salun-at. Talk to your PCP about any behavioral health concerns you may have. Your PCP can help you decide the right options for you.

Ti PCP-mo ti kangrunaan a doktormo para iti:

  • Manglapped a panangaywan.
  • Panagagas no sika ket agsakit wenno nadunor.
  • Dagiti reperal kadagiti espesialista iti partikular a kondision.

Usaren ti Panagbirok iti Doktor a tool tapno makitam no ti doktormo ket adda iti networkmi. Nu awanan ka iti doktor wenno nu iti doktormo ket di kabilang iti network, matunlungandaka nga agsapol iti baro nga asideg kenyam.
 

Choose a Birth Center

Nu sadino ti paganakam ket napateg a pangngeddeng. That's why you can pick from a large network of hospitals across Kentucky.

We also encourage you to tour the hospital's birthing center. Ta iti kastoy ket masanay ka iti dayta. And you'll be more relaxed when you have your baby.

Suporta iti Diabetis

Nu addaanka iti diabetis, tumulongkami a mangpalaka iti biag para kenka. Makaalakanto iti agas, suplay ken edukasion a tumulong tapno maragpat ken agtalinaedka iti kasayaatan a kasasaad. Magunggonaanka met kadagiti kard iti sagut ti panangaramid kadagiti simple nga addang iti panangimaton iti diabetismo.

If you experience a hospital stay and have diabetes or pre-diabetes, you are eligible to receive 14 home delivery meals post discharge.

Our diabetes program also includes self-care training and classes focused on:

  • Planning healthy meals.
  • Managing stress.
  • Living a healthy lifestyle.

Alikamen ken Dagiti Medikal a Suplay

Ti salun-at mo ken kinatalged mo iti pagtaengan ket napateg.

Sakupen ti planomi ti medikal nga alikamen a kiddawen ti doktormo. Mabalin a mairaman ditoy dagiti suplay kas koma iti:

  • Katre ti ospital.
  • Tangke ti oxygen.
  • Wheelchair wenno walker.

Taripato ti Saka

Nu addaanka iti diabetis wenno kondision iti sirkulasion, makatulong ti nasayaat a taripato iti saka a manglapped kadagiti nakarkaro a problema. Ipaaymi dagiti kasapulan nga eksamen tapno matulonganka a mapagtalinaed a nasalun-at ta sakam.

Our podiatry coverage includes routine foot exams for certain conditions.

Umuna nga Addang wenno Healthy First Steps®

Mabalin met a makaawat ka ti tulong manipud ken ni nanang mo, dagiti ikit mo, kakabsat mo a babbai ken dagiti gagayyem mo a babbai. Nupay kasta, tunggal panagsikog ket sabali. Daytoy a programa ket suportarannaka bayat ti panagsikog mo. Get pregnancy and parenting support by calling (toll-free) 1-800-599-5985 (TTY 711).

Matulongandaka nga:

  • Agbirok iti doktor para iti agpada nga ina ken maladaga.
  • Ammoen ti maipapan iti nutrision, kinakaradkad ken kinatalged.
  • Find out what extra rewards you could be eligible for.
  • Learn about breastfeeding questions and resources in your area.

Panangtaripato ti Salun-at iti Pagtaengan

Kalpasan iti operasion wenno nakaro a sakit—wenno nu addaanka iti disabilidad—mabalin a masapulmo ti kanayonan a tulong kadagiti tarabahoen iti inaldaw-aldaw. Nu addaan ti panagaprubar, ken kiddawen ti doktormo, sakupen ti planomi ti:

  • Dagiti serbisio ti nalaing a panagaywan a limitado iti oras
  • Dagiti espesialidad a terapia, kairamanan ti pisikal a terapia, pathology iti panagsao iti lengguahe ken terapia a mainaig iti trabaho
  • Home health aide services (help with activities such as bathing, dressing, preparing meals and housekeeping)
  • Dagiti medikal a suplay 

Pannakaospital

Bayadan daytoy a plano ti amin a gastos mainaig iti pannakayospital, tapno makainana ken umimbag ka.

Ti plano mi ket sakupen na:

  • Taripato ti pasiente iti uneg ti ospital
  • Taripato ti pasiente iti ruar ti ospital
  • Dagiti laboratorio, X-ray ken dadduma pay nga eksamen

Ken kalpasan a rumuarka ti ospital, saaka nga agmaymaysa. Siguradoen mi nga adda ti follow-up a taripato tapno agtultuloy ka nga agimbag iti pagtaengam.

Dagiti mangipatarus ti pagsasao

Masapul nga agkinnaawatankayo iti doktormo. Not speaking  the same language could make this difficult. We can arrange for a medical interpreter to be at your appointments at no cost (or free).

Adda pay empleadomi kadagiti serbisio para iti miembro a makasao iti nasurok ngem maysa a lengguahe. Chances are, we have someone who speaks your language or they can connect you with our interpreter service which currently supports 200 +/- languages.

Pannakataripato ti Sakit iti Kidney

Ti sakit iti kidney ket serioso a medikal a kondision. Kalpasan nga agsardeng nga agkurri dagiti bekkel, kasapulan dagiti regular a panagagas, a maawagas a kas renal dialysis wenno maysa a panag-transplant tapno agbiag. Agusar ti dialysis iti makina a mangdalus iti dara a kas iti aramiden dagiti nasalun-at a bekkel.

Ti planomi iramanna dagiti:

  • Dialysis.
  • Ag-agas.
  • Edukasion iti salun-at ken suporta.
  • Pannakai-transplant ti organ no kasapulan.

Laboratorio ken dagiti X-ray

Ti panagammmo nu ania iti parikut ken panagduktal iti daytoy ti nasapa ket nalabit a makaaramid ti dakkel a pagdumaan. Ti plano mi ket sakupen na:

  • Dagiti Lab ken eksamen.
  • Dagiti X-rays, scans ken dadduma nga imaging.

Tulungandaka nga mangala iti impormasyon a kasapulam tapno maparang-ay ti salun-at wenno tapno addaka ti nasayaat a kasasaad.

Tulong ti Lenggwahe

You can receive information in your preferred language. Agdamag ka laeng. We also have people at our customer service centers who speak more than one language. Ti mabalin ket, mangalatayo iti tao a makasao iti lengguahem, wenno mabalindaka nga ikonektar iti serbisiomi a panagipatarus a mangsakup iti ad-adu ngem 200 a lengguahe.

Dagiti Agas

Our plan includes prescription drugs and refills with no copays. Masakupan mi pay dagiti agas a magatang nga awan reseta na ngem addaan nakasurat nga ballakad ti doktor mo.

And we make getting your medicine easy. You can fill your prescriptions at:

  • Local pharmacies

Dagiti Serbisyo para ti Kameng

No dadduma mabalin a masapulmo ti bassit a tulong tapno maawatam dagiti pagpilian para iti pannakataripato ti salun-atmo. Babaen kadakami, adda namnamaem a matawagam. We’ll answer your questions simply and completely.

Mabalindaka pay a tulongan a mangsapulka iti/kadagiti:

  • Home care providers
  • Dentists and vision providers
  • Help finding housing, transportation and other community services
  • Locating or changing a Primary Care Provider (PCP)

Mental Health Services for Children and Youth

Problems such as depression and anxiety can also be challenging for children and teens.

There are no costs for covered services. We have therapists and doctors for youth and teens that can address their specific behavioral health or substance use. Help get them extra support to live a heathier life.

Additional Resources:

Kentucky 988 Suicide and Crisis Lifeline: Call 988 or text 988 on your device

Online: Call 988 | KY Suicide, Mental Health, & Substance Abuse Lifeline or https://988.ky.gov

Teens can connect with teens during specific hours: 1-866-833-6546, teenlink@crisisclinic.org, www.866teenlink.org.

Dailystrength.org is an online support resource that provides over 500 support communities for people facing similar life challenges, medical conditions and mental health issues.

No Cost for Covered Services

Get the quality health care you deserve at no cost for covered services. Makaalaka:

  • Care from highly skilled and compassionate doctors.
  • Treatments at respected hospitals and clinics.
  • Home medical equipment and supplies to help you be at your best.

Hotline dagiti Nars

Dagiti medikal a saludsod ken kasasaad ket mapaspasamak nu dadduma kadagiti saan a nanam-ay a tiempo. When you have questions about your health, you can call a nurse 24 hours a day, 7 days a week, 365 days a year: 1-800-985-3856 (TTY 711).

Dagiti narsmi ket:

  • Dumngeg kadagiti sintomas
  • Tumulong iti panangtaripato iti bukod a bagi.
  • Balakadan naka maipapan ti panangalam ti taripato iti panagbisitam iti doktor mo wenno iti urgent care center.
  • Tulongan naka a mang-ammo nu kaano ka a mapan ti emergency room.

Dagiti Panagbisita ti Nars

No dadduma masapul ti agtultuloy a pannakataripato kalpasan iruruar iti ospital wenno lugar ti maganat a pannakataripato. Kas pangarigan, kalpasan ti panagsakit iti nakaro, operasion wenno pannakadangran. In these cases, a nurse may make home visits to:

  • Mangipaay ti medikal a pannakataripato.
  • Sungbatan ti aniaman a saludsod wenno pakaseknan.

Panagbisita Sakbay ti Panaganak.

Your pregnancy is a walk you’ll want to make with the help of your friends, family and a pregnancy doctor, called an Ob-Gyn. With our plan, you also can receive gift cards for seeing your pregnancy doctor before and after having your baby.

All the visits at the pregnancy doctor’s clinic are covered, no cost to you. Seeing your doctor at all the visits before and after will help keep you and your baby as healthy as possible. 

Kadagitoy a panagbisita, ti klinika ket:

  • Make sure both you and your baby are healthy.
  • Ipalawag nu ania ti namnamaem kada lebel ti panagsikog mo.
  • Answer all of your questions.

We at UHC are excited for you and wish you the best for you and your family.

Programs for Kids and Teens

Kids with positive role models make more healthy choices. That's why we provide free memberships to participating Boys & Girls Clubs in your area.

Along with fun and games, these clubs offer help with:

  • Homework.
  • Mentoring.
  • Coaching.

Panangisardeng ti Panagsigarilyo

The Kentucky Tobacco Quit line gives you one-on-one help to quit smoking. If you're ready to make a change, call 1-800-QUIT-NOW (1-800-784-8669) to join. Or visit www.quitnowkentucky.org for more information about:

  • Deciding if you're ready to quit
  • Planning to quit
  • Staying on track after you quit

Residential Care

Kalpasan ti panagsakit iti nakaro, operasion wenno pannakadangran, mabalin a masapulmo ti ekstra a pannaripato ken terapi. No kasapulan, sakupen ti planomi dagiti apagbiit a panagtalinaed iti sentro ti rehabilitasion no sadino a makapaimbagka. Mairaman dagiti sumaganad:

  • Serbisio a pannaripato iti pagtaengan.
  • Tulong kadagiti aktibidad ti inaldaw a panagbiag.
  • Speech, physical ken occupational therapy.

Indieksion ken Bakuna

Tumulong dagiti kadawyan nga indieksion tapno maprotektaranka manipud iti sakit.

Ti plano mi ket sakupen na:

  • Recommended shots and vaccines
  • Influenza shots
  • COVID vaccine

Dagiti Serbisio a Terapiya

Makatulong ti physical, occupational ken speech therapy tapno umimbagka manipud iti nakaro a pannakadangran wenno panagsakit, wenno tapno magun-odmo ti pagpatinggaan ti kabaelam.

Ipaay ti planomi ti:

  • Okupasyonal a therapy.
  • Pisikal a therapy.
  • Therapy ti panagbalikas.
  • Therapy ti pagnaedan.

Pagluganan

Transportation services:

  • Emergency: If you need emergency transportation (an ambulance), call 911.
  • Non-emergency: Non-emergency medical transportation is available if you can’t get a free ride to a covered service.

How to get non-emergency transportation

Kentucky Medicaid will pay to take some members to get medical services covered by Kentucky Medicaid. If you need a ride, you must talk to the transportation broker in your county to schedule a trip.

Each county in Kentucky has a transportation broker. You can only use the transportation broker for a ride if you can’t use your own car or don’t have one. If you can’t use your car, you have to get a note for the transportation broker that explains why you can’t use your car. If you need a ride from a transportation broker and you or someone in your household has a car, you can:

  • Get a doctor’s note that says you can’t drive.
  • Get a note from your mechanic if your car doesn’t run.
  • Get a note from the boss or school official if your car is needed for someone else’s work or school.
  • Get a copy of the registration if your car is junked.
  • Kentucky Medicaid doesn’t cover rides to pick up prescriptions.

For a list of transportation brokers and their contact information, please visit the website www.chfs.ky.gov/dms/ or call Kentucky Medicaid at 1-800-635-2570. For more information about transportation services, call the Kentucky Transportation Cabinet at 1-888-941-7433.

The hours of operation are 8:00 AM to 4:30 PM ET, Monday through Friday; and 8:00 AM to 1:00 PM ET, Saturday. If you need a ride, you have to call 72 hours before the time that you need the ride. If you have to cancel an appointment, call your broker as soon as possible to cancel the ride.

You should always try to go to a medical facility that is close to you. If you need medical care from someone outside your service area, you have to get a note from your PCP. The note has to say why it is important for you to travel outside your area. (Your area is your county and the counties next to it).c

Modivcare is a transportation vendor partner who offers non-Emergency stretcher transportation services to UHC KY Medicaid Members. To schedule a ride, Members or Member representatives can call 1-899-918-8996. For the best service, please call at least 1 week in advance of appointment for scheduling needs.

Dagiti Panagbisita ti Nakaradkad

Ti panagbisita ti kinakaradkad iti doktor ket makatulong kenka nga agtalinaed a nasalun-at. Makatulong dagitoy a panagbisita tapno matakuatan a nasapa dagiti problema iti salun-at, tapno maagasan dagitoy. Dagiti serbisyo ti panagsakbay ket kairamanan ti:

  • Checkups for children.
  • Screenings for adults.
  • Pannakataripato ti nasalun-at a maladaga.
  • Pannaripato para kadagiti babbai a masikog.
  • Kadawyan a bakuna ken pannakaeksamen.
  • Dagiti Mammogram.

Awan ti copayment para iti pannaripato tapno maliklikan ti sakit.

Wellhop for Mom & Baby

Connect with other expectant moms. Get support and information during your pregnancy and after you deliver. This program is part of your health plan and there is no extra cost to you.
Here’s how it works:

  • Join video conversations every other week with women who have similar due dates and a group leader.
  • Chat and share experiences with moms from your group on the Wellhop app or website.
  • Visit the Wellhop library. You’ll find articles, videos and more.

Dagiti Pammataudan ti Miembro

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